Return and Exchange Policy

We stand behind our products.

If you are not satisfied with your Vie Bikes purchase, you can return or exchange products not marked for “final sale” purchased from us other than helmets, hats, socks or undergarments by contacting us for pickup within one week of the date that we delivered your purchased product. We will accept returns for products as long as they are returned in the same condition in which they were delivered. If you would like an exchange, you understand that the exchanged products may not be immediately available: we will notify you as to anticipated timelines for delivery, but cannot guarantee availability.